Kerava is a little big town in central Uusimaa, whose mission is to be a front-running, attractive, bold, successful and innovative city in the Helsinki metropolitan area, where services and nature are close to everyone. From the perspective of practical operations, Kerava is an organisation whose operations cover a wide range of sectors and which requires multidisciplinary expertise in specialist, managerial and manual tasks to fulfil its mission.
The multi-sectoral organisation of the City of Kerava employs approximately 1,800 people, who work in the municipality’s services. Carrying out development work in a broad and multi-sectoral operating environment is not the simplest of goals, but the City of Kerava has embraced modern challenges as an opportunity to promote its operating principles, the comfort of local residents and the well-being of the city’s employees with an exemplary level of awareness.
Granite’s features support efficient knowledge-based management.
Mira Keitaanranta, Vitality Director, City of Kerava
The impact of digitalisation on the business environment is not a purely private sector phenomenon. Municipalities and cities face exactly the same kinds of challenges in their activities, even though their operations are based on slightly different starting points.
One of the most significant differences is that the operations of cities are considerably more multi-sectoral and extensive than those of most organisations. This means that the development of operations is all the more critical, as the services provided by cities and municipalities affect everybody in one way or another.
However, the comprehensive development of large-scale operations is not the easiest thing to take control of. The best principles of knowledge-based management are crucial in order to make the most efficient use of limited resources. It takes maturity and awareness to understand that in the midst of a transition, traditional tools are not sufficient for the development of operations.
In order to be able to collect information efficiently and to use it in a timely manner to support decision-making, paper risk forms or even risk registers compiled in various spreadsheets are simply not enough. The City of Kerava solved this challenge by deploying Granite’s diverse risk management and occupational safety tools.
Granite’s tools have made the development visible and facilitated resourcing.
Jussi Komokallio, Chief of Security, Safety Administrator, City of Kerava
Developing the operations of a modern city means that its multi-sectoral areas of operation should be taken into account at the level and value they require. The larger the scope of business, the more challenging it is to achieve this goal. If the units and specialists operating closest to the practical level are not able to provide sufficiently comprehensive information to support management, this will start to affect the efficiency and effectiveness of decision-making very quickly. These challenges also have an unfortunate tendency to accumulate very quickly to a critical level.
As a city keeping pace with the times, Kerava did not content itself with carrying out development work using solutions that are lagging behind, but instead sought a risk management tool to support decision-making, the functions of which support the achievement of the goals.
With Granite’s automatic reporting view, bottlenecks and brakes on progress in the city’s operations are made visible without any additional effort. Especially when practical risk management work is guided by automated notifications and reminders, time and other resources are freed up for considering the best decisions. When risk data on occupational safety and health and comprehensive risk management is collected in a unified format in a shared system, it opens up a clear view of both problem areas and opportunities to those responsible for development.
However, it is equally important that the measures and their progress can be monitored efficiently.
Graniten työkalut ovat meillä päivittäisessä käytössä.
Mira Keitaanranta, Vitality Director, City of Kerava
Result-oriented business development always starts with setting goals. Without a precise direction in which to proceed, the development work will advance with faltering steps. On the other hand, goals are difficult to set if the situational picture is incomplete. Particularly when developing occupational safety, it is easy to forget that results are less likely to be achieved if the issue is only discussed at the management team level and in declarations made on special occasions. All areas of risk management, including the hazards and risks of work, become reality in practice, so each employee has a role to play in its development.
Development begins when it is made visible. An appropriate and easy-to-use tool can be the key to the development and maturation of the operating culture. At the City of Kerava, every employee has the opportunity to file reports and observations, after which the system will refer them to specialists for processing. In this way, deviations are quickly brought to light, which speeds up the process of responding to them.
Granite’s tools provide the specialists processing deviations with a comprehensive overview of the whole city’s occupational safety and health deviations and situation. At the same time, critical information from the perspective of development work can be obtained on what deviations are addressed quickly, what delays there are in the creation of solutions, and what solutions have been made to resolve the deviations. Thus, a risk management solution that enables transparent development work also enables the accumulation of information to meet future challenges, as the silent information generated in the course of basic risk work does not remain hidden in the minds of specialists and professionals.
An easy-to-use risk management tool is nowadays indispensable if the goals are to be achieved within the given framework.
Jussi Komokallio, Chief of Security, Safety Administrator, City of Kerava
The reporting of deviations and the promotion of the related follow-up measures is an integral part of the principles of knowledge-based management at the City of Kerava. Granite’s risk management tools have become an essential part of its organisation-wide development work. The ease of use of the system made it easy to deploy. This, in turn, contributed to a wider adoption of new operating models as part of the operations.
Granite’s reliability and freedom from disruptions are also essential features when it comes to the City of Kerava’s plans for the further development its operations. In order to make efficient use of the resources allocated for development work, information must be easily and readily available. In all development work, the most important factor is the right, proactive attitude.
Even the most efficient development tool cannot curb reluctance and resistance to change in the organisation. However, Granite’s features have highlighted the importance of development in practice, and once the employees understand that risk management and reporting of deviations are relevant to everyone’s work, development will become a matter of common interest to everyone. When risk data is not hidden in a folder buried on a hard drive or in a paper form lost in the archive, the resources earmarked for development will also find their way to where they are intended.
Granite’s features support efficient knowledge-based management.
Mira Keitaanranta, Vitality Director, City of Kerava
The impact of digitalisation on the business environment is not a purely private sector phenomenon. Municipalities and cities face exactly the same kinds of challenges in their activities, even though their operations are based on slightly different starting points.
One of the most significant differences is that the operations of cities are considerably more multi-sectoral and extensive than those of most organisations. This means that the development of operations is all the more critical, as the services provided by cities and municipalities affect everybody in one way or another. However, the comprehensive development of large-scale operations is not the easiest thing to take control of.
The best principles of knowledge-based management are crucial in order to make the most efficient use of limited resources. It takes maturity and awareness to understand that in the midst of a transition, traditional tools are not sufficient for the development of operations. In order to be able to collect information efficiently and to use it in a timely manner to support decision-making, paper risk forms or even risk registers compiled in various spreadsheets are simply not enough.
The City of Kerava solved this challenge by deploying Granite’s diverse risk management and occupational safety tools.
Granite’s tools have made the development visible and facilitated resourcing.
Jussi Komokallio, Chief of Security, Safety Administrator, City of Kerava
Developing the operations of a modern city means that its multi-sectoral areas of operation should be taken into account at the level and value they require. The larger the scope of business, the more challenging it is to achieve this goal. If the units and specialists operating closest to the practical level are not able to provide sufficiently comprehensive information to support management, this will start to affect the efficiency and effectiveness of decision-making very quickly. These challenges also have an unfortunate tendency to accumulate very quickly to a critical level.
As a city keeping pace with the times, Kerava did not content itself with carrying out development work using solutions that are lagging behind, but instead sought a risk management tool to support decision-making, the functions of which support the achievement of the goals. With Granite’s automatic reporting view, bottlenecks and brakes on progress in the city’s operations are made visible without any additional effort.
Especially when practical risk management work is guided by automated notifications and reminders, time and other resources are freed up for considering the best decisions. When risk data on occupational safety and health and comprehensive risk management is collected in a unified format in a shared system, it opens up a clear view of both problem areas and opportunities to those responsible for development. However, it is equally important that the measures and their progress can be monitored efficiently.
We use Granite’s tools on a daily basis.
Mira Keitaanranta, Vitality Director, City of Kerava
Result-oriented business development always starts with setting goals. Without a precise direction in which to proceed, the development work will advance with faltering steps. On the other hand, goals are difficult to set if the situational picture is incomplete. Particularly when developing occupational safety, it is easy to forget that results are less likely to be achieved if the issue is only discussed at the management team level and in declarations made on special occasions. All areas of risk management, including the hazards and risks of work, become reality in practice, so each employee has a role to play in its development.
Development begins when it is made visible. An appropriate and easy-to-use tool can be the key to the development and maturation of the operating culture. At the City of Kerava, every employee has the opportunity to file reports and observations, after which the system will refer them to specialists for processing. In this way, deviations are quickly brought to light, which speeds up the process of responding to them.
Granite’s tools provide the specialists processing deviations with a comprehensive overview of the whole city’s occupational safety and health deviations and situation.
At the same time, critical information from the perspective of development work can be obtained on what deviations are addressed quickly, what delays there are in the creation of solutions, and what solutions have been made to resolve the deviations. Thus, a risk management solution that enables transparent development work also enables the accumulation of information to meet future challenges, as the silent information generated in the course of basic risk work does not remain hidden in the minds of specialists and professionals.
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