After the succesfull processing of your payment, you’ll receive admin credentials to the service you’ve purchased. Our custormer support will assist you in the depolyment of the service if the need be.
With Granite’s trial credentials you’ll gain access to the service that includes all features of the full service. Only the time period when the credentials are valid is restricted, and some administration features are made inaccessible.
Traffic between our site and customeris always strongly encrypted. Secure and standardized credit card processing is done on an internationally recognized Stripe service. Granite will never process your credit card information.
The subscription is valid until further notice. A service-specific page indicates whether the service is monthly or annually invoiced. Your order will be billed periodically and will remain in effect until the subscription is cancelled or if we do not charge your credit card.
With the end of the subscription, our customer support will always be in touch with you before we close the service so you will not lose your information.
You can cancel your subcription at any time from your customer page on our online store. Processed payments will not be refunded, which means that the subcription will expire at the end of the period you have already paid.paid.
Granite’s service platform and services are constantly being developed. We publish three major updates annually. We are also continuously developing new services for the platform to help our customers gain control over their processes.